2cjc

Returns and Refunds

We pride ourselves in handling returns and refunds in a professional and expedient manner. Please familiarize yourself with the following to make sure that you are aware of all contingencies when you place an order with The 2CJC Project , a Secure2U® preferred partner.

Our returns policy provides you 14 days from receipt of your order to request a return or refund on any defective item or item shipped in error. Returns will not be accepted under any other circumstances.

How to return a defective item, or an item shipped to you in error:

Please contact us immediately for a Return Materials Authorization (RMA) number. Do not ship the product until you have received this number and the instructions for returning the product. Items returned without an RMA number will not be processed. Items returned with an RMA number will be reimbursed for the return shipping.